Welcome Center Student Ambassador
Highland Heights, KY 
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Posted 1 month ago
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Job Description
Posting Details
Position Information

Working Title Welcome Center Student Ambassador
Department Undergraduate Admissions
Type of Work Study Institutional
Building/Office Location WC - Welcome Center
Work Schedule
Various / Flexible
Job Description
Our Admissions Welcome Center Student Ambassadors will serve as thought partners in creating a compelling NKU visit experience for prospective students and families.

Students in these roles will:
  • Create a welcoming environment for all visitors
  • Share their personal NKU experience through facilitating and leading the campus visit experience (ie., telling your NKU story when in contact with prospective families)
  • Execute assigned Admissions follow-up strategies for all NKU visitors (daily visits, on-campus events, etc.)
Primary Responsibilities
Duties include:
  • Provide customer service for welcome center visitors
  • Administer front desk responsibilities
  • Facilitate campus tour experience for prospective families
  • Operational tasks related to visits (event preparation, visitor follow-up, emails, outreach etc)
Qualifications
Tour Guide
  • Provide Customer Service for Welcome Center Visitors
  • Administers Front Desk responsibilities
  • Facilitate Campus Tour Experience for Prospective Families
  • Carry out daily operational tasks (e.g., event prep, visitor follow-up outreach, etc.)
  • Provide Customer Service for Welcome Center Visitors
  • Carry out calling campaigns as assigned by Admissions Leadership
  • Answer inbound customer service calls
  • Respond to General Admission email inbox messages
Minimum Education Some College
Pay Rate $12 - $14 per hour
Posting Detail Information

Requisition Number 20221631
Job Open Date 03/27/2024
Job Close Date
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Job Summary
Company
Northern Kentucky University
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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