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Welcome Center Student Ambassador

Please see Special Instructions for more details.

Federal legislation requires institutions of higher education to inform prospective members of our community about its most recent crime/incident statistics; crime prevention; security programs and activities; policies concerning the reporting of crime; and related information in accordance with the Campus Security Act, commonly referred to as the Clery Act. Upon request, you can obtain a paper copy of the university's Annual Campus Security Reports by contacting the NKU Police Department, 419 Old Johns Hill Road, Highland Heights, KY 41099 or calling 859-572-5746. This information is also available on the NKU Police Department's website at http://nku.edu/police/securityreports

Posting Details

Position Information

Working Title Welcome Center Student Ambassador
Department Undergraduate Admissions
Type of Work Study Institutional
Building/Office Location WC - Welcome Center
Work Schedule
Various / Flexible
Job Description
Our Admissions Welcome Center Student Ambassadors will serve as thought partners in creating a compelling NKU visit experience for prospective students and families.

Students in these roles will:
  • Create a welcoming environment for all visitors
  • Share their personal NKU experience through facilitating and leading the campus visit experience (ie., telling your NKU story when in contact with prospective families)
  • Execute assigned Admissions follow-up strategies for all NKU visitors (daily visits, on-campus events, etc.)
Primary Responsibilities
Duties include:
  • Provide customer service for welcome center visitors
  • Administer front desk responsibilities
  • Facilitate campus tour experience for prospective families
  • Operational tasks related to visits (event preparation, visitor follow-up, emails, outreach etc)
Qualifications
Tour Guide
  • Provide Customer Service for Welcome Center Visitors
  • Administers Front Desk responsibilities
  • Facilitate Campus Tour Experience for Prospective Families
  • Carry out daily operational tasks (e.g., event prep, visitor follow-up outreach, etc.)
  • Provide Customer Service for Welcome Center Visitors
  • Carry out calling campaigns as assigned by Admissions Leadership
  • Answer inbound customer service calls
  • Respond to General Admission email inbox messages
Minimum Education Some College
Pay Rate $12 - $14 per hour
Posting Detail Information

Requisition Number 20221631
Job Open Date 03/27/2024
Job Close Date
Quick Link https://jobs.nku.edu/postings/12615

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current NKU Student?
    • Yes
    • No
  2. * Are you eligible for Federal Work Study? You may find out by contacting Student Financial Assistance.
    • Yes
    • No
    • I don't know
  3. * Describe your involvement on campus

    (Open Ended Question)

  4. * Please indicate below for which positions would you like to be considered. You may make multiple selections.
    • Tour Guide II
    • Tour Guide I
    • Special Events Tour Guide
    • Student Specialist/Telecounselor

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application
  2. Portfolio
  3. Writing Sample 1