The ideal candidate will possess a college degree or have equivalent work experience in a relevant field. They should have a solid understanding of financial and investment services. Additionally, proficiency in Microsoft Office suite products and Outlook is essential for this role. Excellent people and communication skills with prior experience in a client service capacity. They should demonstrate strong interpersonal abilities, ensuring effective communication. A key requirement for this position is the ability to maintain the highest levels of confidentiality and privacy, safeguarding sensitive information with utmost integrity.

This position can be performed in-office in Hanover NH, hybrid or remote, within our Upper Valley service areas. The anticipated fill date for this role is June 2024.

The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request a reasonable accommodation, please contact careers@mascomabank.com.

As a Certified B Corporation, our vision is to be force for positive change for our customers, communities, and employees. We offer on- the -job training, contemporary benefits, and opportunities for growth and development.

In line with B Corp values and in compliance with the potential federal laws, we strongly encourage all team members to get vaccinated. Currently 93% of our team members are! Team members who choose not to are subject to weekly testing and an increased insurance premium.

The starting hourly rate for this position is $22.64 - $27.07/hour depending on experience.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D