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BEHAVIORAL HEALTH PROTECTIVE SERVICES OFFICER
Cincinnati, OH
Job Description
| Job Overview In collaboration with BHS team and Protective Services Department, the BHPSO provides safety and security to patients, healthcare workers, and the unit by responding to situations to de-escalate potential escalating and unsafe situations. At the direction of the registered nurse, the BHPSO assists in maintaining a secure and safe environment for our patients, visitors and team members. The BHPSO functions as a member of the interdisciplinary team, under the direction of licensed nursing staff, performing various duties such as (but not limited to): patient escorts into the unit from the Emergency Department, between 10FG and 10HI units, conducts inventory of patient belongings, assistance in escorting patients to seclusion, supporting the proper application of restraints, conducting environmental safety rounds, conducting new admission searches and placing themselves in position to physically protect staff and themselves from acts of aggression. Attends and actively participates in unit-based huddles and debriefings. Job Requirements High School Degree or GED in General Studies CPI Certification or CPI Trainer Certification within first six months of higher Microsoft Outlook and related office software programs 2-3 years experience Job Responsibilities Other Job-Related Information Will serve as a liaison between the Behavioral Health Unit and Protective Services as well as local law enforcement agencies. Working Conditions Climbing - Occasionally Concentrating - Consistently Continous Learning - Consistently Hearing: Conversation - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs - Occasionally Lifting 50+ Lbs - Occasionally Lifting 11-50 Lbs - Occasionally Pulling - Occasionally Pushing - Occasionally Reaching - Consistently Reading - Consistently Sitting - Frequently Standing - Consistently Stooping - Frequently Thinking/Reasoning - Consistently Use of Hands - Frequently Color Vision - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... *Welcome everyone by making eye contact, greeting with a smile, and saying "hello" *Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist *Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... *Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met *Offer patients and guests priority when waiting (lines, elevators) *Work on improving quality, safety, and service Respect: ALWAYS... *Respect cultural and spiritual differences and honor individual preferences. *Respect everyone's opinion and contribution, regardless of title/role. *Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... *Value the time of others by striving to be on time, prepared and actively participating. *Pick up trash, ensuring the physical environment is clean and safe. *Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... *Acknowledge wins and frequently thank team members and others for contributions. *Show courtesy and compassion with customers, team members and the community |
TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2 to 3 years
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