Exiger's Government Solutions is looking for an Account Manager to join our Product Intelligence Team, your role revolves around ensuring a seamless customer experience, from initial implementation to the renewal of our SaaS platform and services. Central to your responsibilities is the establishment of strong client relationships, successful program setup, client satisfaction, ROI from sourcing initiatives, and contract renewals.
What You'll Do
As a Deployment & Accounts Manager (SDX) on the Product Intelligence Team at Exiger, you will be responsible for the customer experience from implementation through renewal of our SaaS platform and services. You play an integral role in our business, building strong working relationships with every new client. Key indicators of success in this role are successful program set-up, client satisfaction, client ROI from sourcing initiatives, and contract renewals.
To be effective in this role, you will need to be able to write in a clear and succinct manner, be highly organized, and maintain detailed and accurate records. This is a client-facing, supply chain advisement role so you must be comfortable developing presentation materials, doing on-line and in-person meetings and demonstrations, and be able to identify and satisfy client needs. You'll be viewed by your clients as a Subject Matter Expert in using SDX for strategic sourcing and supply chain risk management initiative. Your industry expertise and the war stories you have from your last supplier negotiation will help you earn credibility with your clients in this role.
What You Need
We're an amazing place to work. Why?
Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger's mission to make the world a safer place to do business drives its award-winning AI technology platform, DDIQ, built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Exiger has won 30+ AI, RegTech and Supply Chain partner awards.
Exiger's core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.