FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
Provides strategic direction and leadership for FirstEnergy's Network Engineering & Operations department, including the following core managerial areas of responsibility:
Information Technology (IT) Networks: Core networks that are foundational for FE's enterprise communications - including Transport-WAN (Wide Area Network), Data Network-LAN (Local Area Networks), Voice & Video Operations, Fiber Networks, Data Center networks, and external communications to ISP and cloud providers. Responsible for FE's network routing & switching, wireless LAN (802.11x) networks, data center networks (Nexus, PODs, etc.), voice & video services (VoIP, PBX, voice mail, voice recorders, phones, IVR, video, and satellite), optical transport systems (DWDM, SONET, MPLS), wireless transport systems (microwave, two-way land mobile radio, cellular), and FE's 9,000+ mile fiber network. Responsible for frequency coordination services and maintaining FCC compliance for licensed spectrum.
Operational Technology (OT) Networks: Purpose-built networks for utility operations and those networks on the edge that provide communications for real-time monitoring & control, asset health monitoring, and other operational systems located in control centers, substations, and field area network environments. Responsibilities include the architecture, engineering, design, implementation, operation, maintenance, regulatory compliance, and ongoing reliability of real-time data networks for the Energy Management System (EMS), Distribution Management System (DMS), Generation Management System (GMS), Supervisory Control & Data Acquisition (SCADA), Field Area Networks supporting line switching & advanced Smart Grid functions, and encryption technologies used to support those networks. Also accountable for engineering support for related DC power systems, generator backup power, coordination of construction & modification of FE communication towers, and drafting services for network systems.
IT System Operations: Key operational functions supporting IT and the larger FE enterprise, including the Systems & Network Operations Center (SNOC), Enterprise Systems Management (ESM), Print-Insert Operations, and Data Center Operations. Responsibilities include 24x7 monitoring of FE systems and networks, including applications, databases, servers, and voice & data networks, executing batch job scheduling functions, maintaining a centralized monitoring environment to provide proactive management and timely response to problems, accountability for CIP change control and configuration management compliance monitoring & reporting, and aligning FE's data center operations to industry best practices. Also responsible for printing over 55 million bills per year, as well as associated bill insert operations.
RESPONSIBILITIES:
QUALIFICATIONS:
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.